Frequently Asked Questions
Everything you need to know about shopping with LYRA
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As fits vary between styles, we recommend checking the guide for every item to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
Do you offer international shipping?
Yes, LYRA ships to over 50 countries worldwide. International delivery times vary by location, usually ranging from 7-14 business days depending on customs processing.
How should I care for my LYRA garments?
To maintain the quality of your pieces, we recommend following the care instructions on the internal garment label. Generally, we suggest cold washing and air drying to preserve fabric integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.